Privacy Policy

ReviewBoost - Privacy Policy

Overview This document lays out how ReviewBoost ("us", "our", or "we") handles your personal data when you interact with our platform, smartap.me ("the Site") and all associated services ("Services"). If you, the user, engage with our Services in any capacity, you're included under the term "you".

Please review this policy with care. Interacting with any part of our Services indicates your acceptance of this policy. If you disagree, kindly refrain from using our Services.

Policy Updates We might tweak this policy occasionally due to operational, regulatory, or legal reasons. When we do, we'll note the changes on the Site and mark the "Last Updated" date.

Data Collection & Usage The data we gather and have gathered in the past year comes from various sources. Your interaction type with us dictates the data specifics. Apart from specific instances mentioned, we generally use your data for communication, providing Services, fulfilling legal mandates, enforcing our terms, and safeguarding our Services and users.

Data We Collect The data specifics depend on your interaction type with our platform. "Personal information" refers to any data that can be linked directly or indirectly to you. Here's a breakdown:

  1. Direct Information: This includes:

    • Contact details: name, address, phone, email.
    • Order specifics: name, billing and shipping addresses, payment confirmation.
    • Account details: username, password.
    • Browsing data: items viewed, carted, or wishlisted.
    • Customer interactions: data shared while communicating through our Services.
    • Some features require this information. Opting out may limit access to some Services.

  2. Cookies and Similar Tools: We collect "Usage Data" automatically. This can be about your device, browsing habits, IP address, etc., using cookies and similar tech.

  3. Third-Party Data: Sometimes we get data about you from third-party vendors, like Shopify or our payment partners. We respect this policy even for third-party data, but can't vouch for their accuracy or the third parties' practices.

How We Utilize Your Data

  • Service Provision: To provide and manage your access, process orders, handle shipping, returns, exchanges, and reviews.

  • Marketing Efforts: Tailoring our marketing and advertising strategies to your preferences.

  • Security Measures: Detecting and handling fraudulent or harmful activities. Keep your account details private and notify us if you suspect a breach.

  • Communication: Keeping in touch for support and refining our Services.

Cookies We employ Cookies. For specifics related to Shopify cookies, refer to their cookie policy. Cookies help optimize our Services, offer analytics, and allow third-party ads tailoring. If you don't like this, adjust your browser settings, but this may degrade your experience.

Data Sharing Under specific circumstances, we might share your data with third parties, including:

  • Vendors who assist us (IT, payments, customer support, shipping, etc.).
  • Business partners, such as Shopify.
  • On your directive or with your consent.
  • During corporate transitions like mergers.
  • Legal mandates or to safeguard our platform, rights, and users.

In the last year, certain data has been shared with:

  • Vendors (e.g., ISPs, payment gateways, support teams).
  • Business partners.
  • Affiliates.

We avoid using sensitive data to make assumptions about you.

User-Generated Content Using our Services might allow you to post reviews and similar content. Anything posted publicly can be accessed by anyone. We can't control or guarantee the security of such data.

External Links Links to third-party platforms may appear on our Site. We're not responsible for their content, security, or privacy practices. Always read their privacy policies before sharing your data.

This policy aims to give you a transparent view of our practices. Reach out if you have questions or concerns.

Child Data Protection Our Services are not crafted for children, and we intentionally avoid collecting data from minors. If a child has shared their data with us and you're their parent or guardian, kindly reach out using our contact info so we can delete that data. As of this Policy's Effective Date, we confirm that we neither share nor sell data of individuals under 16.

Data Security & Retention Remember, no security measure is infallible. Thus, while we work to protect your data, we cannot promise absolute security. Information shared with us may be vulnerable during transmission, so always be cautious. The period we store your data varies based on various reasons like maintaining your account or legal requirements.

Your Data Rights Your rights concerning your data may include:

  • Access/Knowledge: Request insights into data we have on you.
  • Deletion: Ask us to erase your data.
  • Correction: Correct any inaccuracies in your data.
  • Portability: Obtain a copy of your data and ask us to transfer it elsewhere.
  • Opt-out: Direct us not to sell, share, or use your data for targeted ads.
  • Limitation: Instruct us to limit the use of your sensitive data.
  • Processing Restriction: Request a halt on processing your data.
  • Consent Withdrawal: You can retract any consent given.
  • Appeal: Contest our decision if we decline any of your requests.
  • Communication Preferences: You can stop promotional emails using the unsubscribe link. Important emails, like order updates, will continue.

Exercise any right by navigating our site or emailing us. There's no penalty for using these rights. For verification, we might need some info from you. Agents acting on your behalf must show proof. We'll address your requests promptly, as per law.

To personalize third-party site ads, we use Shopify ad services. To halt Shopify-based personalization, visit Shopify Privacy.

Complaints If our data processing bothers you, contact us. If our resolution doesn't satisfy you, you can appeal our decision or engage your local data protection authority.

For International Users Your data might be processed outside your residence country, even in the U.S. This involves handling by staff and third-party agents in these countries. If transferring data from Europe, we use mechanisms like the European Commission's Standard Contractual Clauses to ensure data safety.

Contact Us For queries or concerns about our privacy approach or this policy, email us at info@reviewboostcard.com

Adding to Privacy Protection for Customers:

We prioritize your privacy and have implemented measures to protect it while using our ReviewBoost Plaques or Cards. Our technology ensures that personal data isn't stored on the device itself and is directly managed through secure, encrypted channels. Your and your customers' privacy is our top priority, ensuring a safe, reliable way to acheive your reviews without compromising personal information.