Privacy policy
REVIEWBOOST PRIVACY POLICY
Entity: ReviewBoost Pty Ltd Website: www.reviewboostcard.com Address: 4 Riverside Quay, Level 1, Southbank, VIC 3006, Australia Contact: info@reviewboostcard.com Last Updated: April 2026
Overview
ReviewBoost Pty Ltd ("ReviewBoost", "we", "us", "our") operates www.reviewboostcard.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have in relation to it.
This policy is governed by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For customers in the United Kingdom and European Union, this policy also complies with the UK GDPR and the EU General Data Protection Regulation (EU) 2016/679. For customers in California, USA, this policy is consistent with the California Consumer Privacy Act (CCPA).
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect the following categories of personal information:
Information you provide directly:
- Name, email address, phone number, and shipping and billing address when you place an order
- Payment information — processed securely by our payment providers (we do not store your full card details)
- Communications you send us via email, contact forms, or live chat
Information collected automatically:
- Device information including browser type, operating system, and IP address
- Pages visited, time spent on pages, links clicked, and referring URLs
- Cookie identifiers and similar tracking technologies
Information from third parties:
- Order and payment data from our payment processors
- Marketing engagement data from advertising platforms where you have interacted with our ads
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfil your orders and send order confirmations and shipping updates
- To respond to your enquiries and provide customer support
- To send marketing communications where you have consented or where we have a legitimate interest in doing so
- To improve our website, products, and services through analytics
- To detect and prevent fraud and ensure the security of our platform
- To comply with our legal obligations
- To serve targeted advertising through platforms including Meta (Facebook and Instagram) and Google
Our legal bases for processing your data (for UK and EU customers) are: performance of a contract (order fulfilment), legitimate interests (fraud prevention, marketing analytics), legal obligation, and consent (marketing emails and cookies).
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our website and to serve relevant advertising. These include:
- Essential cookies — required for the website to function
- Analytics cookies — to understand how visitors use our site (Google Analytics)
- Marketing cookies — to track advertising performance and serve targeted ads (Meta Pixel, Google Ads)
- Functional cookies — to remember your preferences
You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. UK and EU visitors will be presented with a cookie consent banner on their first visit. You may withdraw consent at any time.
4. Third Parties We Share Data With
We share your personal information with trusted third parties only where necessary to operate our business. These include:
- Shopify Inc. — our e-commerce platform provider (processes order and payment data)
- Stripe — payment processing
- PayPal — payment processing
- Australia Post, DHL, USPS, YunExpress — fulfilment and shipping
- Klaviyo — email marketing platform
- Google LLC — analytics (Google Analytics) and advertising (Google Ads)
- Meta Platforms Inc. — advertising (Facebook and Instagram)
- Microsoft — website behaviour analytics (Microsoft Clarity)
- JustCall — customer support communications
All third-party service providers are required to handle your data in accordance with applicable privacy laws. We do not sell your personal information to third parties.
We may also disclose your information where required by law, court order, or government authority, or where necessary to protect the rights, property, or safety of ReviewBoost, our customers, or others.
5. International Data Transfers
As an Australian business operating globally, your personal information may be transferred to and stored in countries outside your own, including Australia, the United States, and other countries where our service providers operate. Where such transfers occur for UK or EU customers, we ensure appropriate safeguards are in place in accordance with UK GDPR and EU GDPR requirements.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including for legal, accounting, and reporting obligations. Order data is typically retained for 7 years in accordance with Australian tax law. You may request deletion of your data at any time subject to our legal retention obligations.
7. Your Privacy Rights
Depending on your location, you may have the following rights in relation to your personal data:
All customers:
- The right to access the personal information we hold about you
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information, subject to legal obligations
UK and EU customers (under UK GDPR / EU GDPR):
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time where processing is based on consent
- The right to lodge a complaint with your local data protection authority (UK: Information Commissioner's Office at ico.org.uk; EU: your relevant national supervisory authority)
California customers (under CCPA):
- The right to know what personal information is collected, used, shared, or sold
- The right to opt out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at info@reviewboostcard.com. We will respond within 30 days.
8. Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment information is encrypted using SSL technology and processed by PCI-DSS compliant payment providers. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
9. Children's Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at info@reviewboostcard.com and we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies and we have no responsibility or liability for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. For significant changes, we will notify you by email where we hold your contact details or by a prominent notice on our website. Your continued use of our website following any changes constitutes acceptance of the updated policy.
12. Contact Us
For any privacy-related questions, requests, or complaints, please contact us at:
ReviewBoost Pty Ltd 4 Riverside Quay, Level 1, Southbank, VIC 3006, Australia info@reviewboostcard.com +61 1800 583 724